Cancel an Order

You can cancel your order as long as it hasn't been shipped yet. Learn about our cancellation policy below.

Important Information

• Orders can only be cancelled before they are shipped
• Once cancelled, refunds are processed within 5-7 business days
• If you received your order, please use the Returns feature instead

Cancel Your Order

Enter your order number to cancel your order.

When Can You Cancel?

📋

Order Placed

Can Cancel

⚙️

Processing

Can Cancel

🚚

Shipped

Cannot Cancel

🏃

Out for Delivery

Cannot Cancel

✅

Delivered

Cannot Cancel

Refund Information

Processing Time

Refunds are processed within 5-7 business days after cancellation.

Refund Method

Refunds will be credited to your original payment method or Fynza wallet.

Need Help?

If your order cannot be cancelled or if you have any questions, please contact our support team.

Cancel an Order

You can cancel your order as long as it hasn't been shipped yet. Learn about our cancellation policy below.

Important Information

• Orders can only be cancelled before they are shipped
• Once cancelled, refunds are processed within 5-7 business days
• If you received your order, please use the Returns feature instead

Cancel Your Order

Enter your order number to cancel your order.

When Can You Cancel?

📋

Order Placed

Can Cancel

⚙️

Processing

Can Cancel

🚚

Shipped

Cannot Cancel

🏃

Out for Delivery

Cannot Cancel

✅

Delivered

Cannot Cancel

Refund Information

Processing Time

Refunds are processed within 5-7 business days after cancellation.

Refund Method

Refunds will be credited to your original payment method or Fynza wallet.

Need Help?

If your order cannot be cancelled or if you have any questions, please contact our support team.